Public Health /
Putting patients and hospital communities 1st, Medirest delivers performance with heart as the UK's number 1 specialist support services provider to the healthcare market.
What we do/
Patient wellbeing is at the heart of everything we do
Medirest support services create positive environments to aid recovery and support the wellbeing of all who pass through our hospital doors. This is achieved through the provision of nutritious, appetising tasty meal choices to patients, fuelling workforces so they remain healthy and productive, supporting security services to maintain safe environments as well as helping clinicians to work efficiently through well managed logistical services.
Mealtimes are a welcome distraction for a patient during a hospital stay providing familiarity and comforting favourite dishes like you would receive at home. More importantly mealtimes provide essential nutrition that can contribute to quicker recover rates and shorter bed stays.
With a low capital outlay the Steamplicity Patient Dining system gives hospitals the flexibility to provide hot, freshly cooked meals to patients and requires minimal space to deliver a mealtime service at ward level and reduces wastage of meals.
Steamplicity is a micro steaming system that allows raw ingredients in meals to be freshly cooked in less than 5 minutes and immediately served to patients – at any hour of the day or night. The Steamplicity Patient Dining menu includes over 25 hot meal options including smaller portions, finger foods and blue dining plates to help people living with dementia or difficulties using cutlery.
With the focus on minimising hospital acquired infections people always look to how clean a healthcare facility is. A clean, well-maintained healthcare facility is necessary to provide the required background to good standards of hygiene and infection control. This also inspires confidence in the facility’s commitment to provide a safe, high standard of care in patients, staff and the public.
Our cleaning services provide a feeling of safety and are scientifically measured, audited and delivered with the correct responsiveness a hospital requires.
We recognise the consequences and knock-on effects that poor logistics can have on wider activity within a trust. In busy environments such as hospitals, getting everyone and everything in the right place, at the right time is fundamental to the efficiency and productivity of a hospital’s service.
Mv2 keeps your hospital moving, whilst helping improve these efficiencies and most importantly the patient experience. Our patient porters and logistics coordinators help move people, oversee waste management, securely manage stocks and offer full security services.
Help Desk Services.
An effective help desk is one where the hospital community can rely upon and call on for a variety of issues at all hours of the day and night. Coordination of scant resources, timely deployment of services and medical information along with management information that can lead to future efficiencies. If these services are optimal then clinical teams can focus on the critical job of treating their patients
Being the control centre of your organisation we provide one point of contact connecting patient and portering teams so that everything runs on time and in an ordered and consistent way.
Whether it’s escorting patients and staff to their cars late at night or sorting out difficult situations a hospital’s security team have a critical role to play.
VSG offers efficient and intelligent security solutions that create safe and secure environments for our patients, staff and visitors.
Our specialist teams work swiftly and efficiently with the hospital teams to ensure the advice and services they provide are the best they can possibly be.
Healthcare Retail /
Thousands of visitors pass through hospitals each day and just like patients, they need nourishment too. Retail services can provide welcome familiarity in an unfamiliar world. It provides recognised products and services that help staff, visitors and patients to Refuel, Relax and Refresh. Through partnering with well-known high street brands along with and own branded retail offers we provide welcome reassurance to customers and income to hospital trusts- a critical consideration for any healthcare provider.
Learn more about Healthcare Retail
The Medirest facts speak for themselves
we serve over6M
customers every year in
our restaurants. That’s eleven
customers every minute
of floor a day across
all our hospitals
every day we take11k
HELP DESK CALLS
WHICH IS HALF AS MANY AS THE
WHOLE UK AMBULANCE SERVICE