Retail catering /

One Retail: Providing refreshment and relaxation with hospital cafés, restaurants and retail stores

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One Retail: staff, visitor and retail catering /

A space for everyone

At One Retail, our retail services create the spaces patients, visitors, and clinicians need to rest and recharge. We’re here for everyone: from the professional picking up a quick and tasty bite to eat, the patient taking precious moments out from the hospital setting, to the visitor eating with us so that they don’t have to cook alone at home.

Home grown branded outlets

We use our food service roots to deliver a wide choice of great value fresh and healthy food and drink in our Wellspring restaurants, Coffee House cafés and Amigo outlets. Every taste experience has been carefully designed by our chefs to nourish and revive, and we’re committed to creating menus that meet the government’s healthy eating requirements. We carry out regular research to make sure we’re offering exactly what people are looking for when they want it. Plus, because we believe in giving back, we support social enterprises in our ranges, including the Change Please coffee scheme and the clean water project, Life Water.

A hospital restaurant or hospital cafe can be so much more than a place to eat; it can be a community base. That’s why at One Retail, we often create multi-functional spaces, with areas for private meetings as well as communal seating. Our chefs also use our outlets for running teaching kitchens, hosting special events and catering pop-ups.

Healthcare Retail Services

High-street partnerships

Our partnerships with Costa, M&S and Subway bring high-street favourites to your healthcare setting, helping people escape into familiar, comforting environments. This is retail done by retailers, so at One Retail, we run every outlet as if it were a flagship store, achieving the highest standards of service with catering staff trained to live brand values.

We’ll tailor an outlet to perfectly fit your space, then expertly run it to maximise your financial returns through the life of the contract. And, because we continually monitor foodservice trends, our offers exactly match what customers are looking for – from a grab-and-go lunch to a freshly ground cup of coffee or a ready meal for tonight’s dinner.

Healthcare Retail Services

Innovating for retail excellence

Innovation underpins our cafés, restaurants and hospital retail stores at One Retail and will be critical to continued commercial catering success. We weave the latest technology through everything we do. It keeps us ahead of customer experience trends and drives the efficiency that creates profit.

Our latest innovations focus on technology that makes things easier for customers, such as touchscreen menus and electronic feedback systems. We also have dedicated application businesses that generate a stream of new ways to improve our offerings, such as a pre-ordering and loyalty app.